Privacy Policy

Effective Date: 07/03/2025

At Clean Remodel, your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and mailing address
Property damage details provided through service requests or contact forms
Communication preferences, including SMS opt-ins
Device and browser information for site functionality and analytics

2. How We Use Your Information

We use your information to:

Respond to service inquiries and provide estimates
Deliver restoration and remediation services
Communicate via phone, text, or email with updates related to your project
Improve our website and customer experience
Maintain compliance with legal and regulatory requirements

3. Text Messaging Privacy & Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing Your Information

We do not sell your personal information. We may share your data only in the following cases:

With trusted subcontractors who help us deliver our services (e.g., customer service, technicians, or insurance adjusters)
As required by law or legal proceedings
With your consent for specific, service-related purposes

5. Data Security

We take precautions to protect your information using secure servers, encrypted transmissions, and limited access protocols. However, no online method is 100% secure, and we encourage you to contact us directly with any concerns.

6. Your Choices & Rights

You may opt out of communications at any time.
You can request access, correction, or deletion of your personal information by contacting us.

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with a revised “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at: